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Low literacy has has far-reaching implications for Canada’s businesses and economy. The ability of businesses to advance their operations, and Canada’s readiness to compete on the world stage, are both jeopardized if adult workers lack the requisite literacy and numeracy skills.

Planning your workplace literacy program

Implementing a workplace literacy program can sometimes feel challenging, but there are tried and true processes that have lead to successful programs with key results. Here are some useful resources and a simple “five-step process” to get started on implementing a program.

1. Get support from your stakeholders. Develop a business case for why a workplace training program is needed in your workplace and make the case to key stakeholders - senior management and union representatives (if there is a union).
2. Develop a planning committee. Form a planning committee of individuals with diverse interests to begin planning the program, including budget, communication, assessment, etc.
3. Conduct a needs assessment. Consult with employees at all levels through a Workplace Needs Assessment to determine training needs (can be done internally, by an external consultant or a combination of both).
4. Implement workplace training program(s). Develop a training program or hire a training consultant to implement the program. You will need an employee participation plan, program logistics, instructors and an evaluation strategy.
5. Conduct program evaluation. Determine results against your program goals and original needs identified in your Workplace Needs Assessment. Identify any new needs and determine the next steps.

For more information about Workplace Literacy, view Workplace Literacy Facts.